CAREERS

As a lighting designer / programmer, you will assist sales representatives with pre/post-sales support throughout various and multiple project life cycles. You will also participate as a customer service representative by providing recommendations and solutions for consumer LED and DMX control needs. These services are provided through a mixture of interactions methods which may included phone, email, and face-to-face instances.

As a secondary responsibility, a lighting designer will assist in R&D projects which involve product development, testing, and support services.

Key Components:

• Preexposure to lighting programs including Madrix, Nicolaudie, and ENTTEC
• Understanding of LED strip utilization (i.e. single color, RGB, 4 in 1, DMX)
• Understanding of LED strip lighting design and installations
• Strong communicator, both verbal and written
• Proven track history of sales accomplishments
• Ability to use Corel and CAD programs for wiring diagrams

Qualifications:

• Well spoken (English Mandatory, Spanish is a PLUS)
• Professional with excellent phone etiquette
• Ability to carry packages up to 50LBS
• Office competencies including Microsoft Office and related applications (QuickBooks is a PLUS)
• Ability to learn fast
• Eager and open to developing new skills
• Friendly persona who can work as part of a team with the ability to provide and receive feedback

Other Qualifications:

• Electrical background
• Understanding of Ohm’s Law
• Understanding of electrical components

Daily Activities Would Include: Normal Schedule: 9 – 6, M-F

• Provide customer service and technical support.
• Determine customer requirements to recommend specific products and solutions
• Attend “walk-in” customers. Run credit cards, make invoices, receive payments and produce estimates.
• Resolve customer inquiries
• Troubleshoot customer lighting application issues
• Exceed sales goals and quotas
• Work closely with the sales team to upkeep sales procedures.

• The day to day responsibilities of the Accounting/Claims Associate will include: Customer Accounting (70% of the time)
• Posting and tracking of sales transactions to QuickBooks Enterprise 2015
• Demonstrated ability to handle sensitive customer material
• Posting of bills and locating purchase orders
• Posting of customer credit memos for approved claims
• Prepare general ledger journal entries
• Communicate with CPA professional for bank and credit card reconciliations
• Reconciliations of Merchant Accounts
• Post transactions for domestic and international wire transfers
• Track account funding and transfers for payments across a number of accounts
• Customer account setup/maintenance/data entry
• Travel 5% of the time Customer Claims (30% of the time)
• Liaise and follow up with manufacturer for warranty evaluations
• Liaise and follow up with online merchants (PayPal, eBay, Amazon) on customer claims & disputes
• Liaise and follow up with shipping carriers on claims involving delayed or lost packages
• Correspond with customers and coordinate follow-up action with appropriate staff members to resolve claims in a respectful manner
• Maturity and good judgment to understand when to exercise initiative and handle claims directly, and when to refer claims to a manager.
• An excellent team player highly effective in working with others but also capable of working independently
• Manage and maintain customer claims database
• Produce monthly claims reports for management team Qualifications:
• Bachelors’ Degree in Accounting, Business Administration or related Field preferred, will consider commiserate experience with education
• 2+ year experience using QuickBooks Accounting Software (QuickBooks Certification preferred)
• 1+ years customer service experience
• Record of experience dealing with vendor RMA’s
• Strong technology skills ( including Excel, QuickBooks and Microsoft Office Applications).
• Strong communication skills
• Bilingual (Spanish) preferred – not required
• Experience tracking sales through internet merchants (Amazon, eBay) a plus Position: Full Time (40 hrs per week) Required experience:
  • QuickBooks/Accounting Experience: 2 years

The Digital Marketing Associate will assist in developing and managing content for marketing campaigns and social media platforms. 

Key Components

• Strong Graphic Design Skills
• Superb writing ability
• Understanding of Digital Marketing

Responsibilities

• Develop and create marketing content for digital marketing campaigns and social media platforms
• Collaborate with engineers to draft product descriptions and upload videos to our YouTube account
• Monitor and respond to YouTube comments
• Manage eBay, Amazon, and Google accounts, update product catalogs and contact customer service to troubleshoot issues in a timely manner
• Lead on art direction for products, set up fronts for product displays, photography, video recording, editing photos and video
• Draft product descriptions
• Upload content (videos, photos, product descriptions) to website
• Manage website, update and provide strategic input for designs and layouts

Qualifications

• Bachelors/Associate Degree in Graphic Design/Marketing or Equivalent Experience (Relevant work experience may substitute education requirements)
• Demonstrate experience editing and maintaining HTML coding, WordPress Platforms, Woo Commerce
• Demonstrate experience using Canon 5D Mk III, 6D, and/or other photography equipment
• Demonstrate proficiency using Adobe Creative Suite (Photoshop, Illustrator & InDesign)
• Ability to write effectively and produce high quality product descriptions
• Ability to communicate in an effective manner
• Excellent organizational skills, attention to detail, time management, and flexibility
• Ability to maintain positive composure and high quality performance in a fast paced environment

Daily Tasks would Include Normal Schedule: 9 – 6, M-F

• Oversee YouTube Channel
• Product Catalog and Listings
• Add new products to our sales channels (i.e. website, Amazon, eBay, QuickBooks and product list)
• Photograph Products
• Add description, title, SEO on website
• Create content and images for weekly Email Newsletter
• Create Visual Aids (Thumbnail creations, product information documents, picture/video manipulation)

Position Overview:

We are looking for Programmer/Production Operators on a full time basis to assist in the manufacturing of LED strips lighting and controls. Reporting to the Engineering staff, the successful candidate will work in a small team to perform assembly of electronic components that includes preparation, placement and installation.

Position Responsibilities:

• Programming and maintenance.
• Operate screen printer, pick and place machine, and reflow oven.
• Perform all facets of surface mount assembly.
• Coordinate introduction of new boards and E.C.N. changes.
• Manual assembly of electronic components including complex and high density projects according to assembly books, custom specs and quality standards.
• Perform hand soldering, inspection and rework of all thru-hole, SMT, mixed assemblies and custom parts as per Engineering specifications and IPC workmanship standards.
• Component preparation, placement and installation.
• Final assembly and/or pack and ship as required.
• Mechanical assembly as required.
• Conduct repair/touch up/modifications on the products as required.
• Be able to work on different aspects of the manufacturing operations.
• Participate in training and certification programs to ensure job knowledge and skills set.
• Participate in all team level quality improvement initiatives and safety procedures.
• Prototyping

Position Requirements:

• Knowledge in printed circuit board related processes – soldering, cleaning, and repairing.
• SMT knowledge ideal.
• SMT knowledge in LED strip lighting and controls ideal.
• Previous experience working in a manufacturing environment, knowledge of standards in electronic components handling preferred.
• Hands on manufacturing skills such as manual soldering are required.
• Be able to work from blueprints, process sheets, a sample or other work instructions.
• Be able to work independently.
• Comply with all department and company rules.
• Excellent hand and eye dexterity/coordination.
• Working with extremely small parts using magnifying lenses and small hand tools.
• Attention to detail is critical.
• Self-starter, able to work with minimal supervision.
• Technical communication skills – must be able to interface with engineering and purchasing.
• Strong communication skills and a team player.
• Have the ability to use hand, air and power tools.
• Component sourcing experiences a plus.
• UL approval experiences a plus.

Information to Submit:

• Complete SIRS Electronics company application
• Resume (as attachment)
• Cover Letter (as attachment)
• Any letters of recommendation (as attachment)

We are looking for a hard-working, dedicated “in-house” Webmaster to fill our current position. Must be diligent, creative, organized, and highly collaborative.

The ideal candidate should be proficient in the following areas:

• Various coding languages (PHP, HTML, CSS, JavaScript, etc.),
• File Transfer Protocol (FTP), and all of their variations,
• My SQL database
• Database file maker – internal catalog management
• WordPress and WooCommerce Plug-in (shopping cart plug-in)
• Familiar with Google Webmaster Tools, Google Analytics, as well as Google Merchant Center and Google Adwords

Day-to-day responsibilities include, but are not limited to:

• Working on Google Webmaster Tools, Product Feed, Google Analytics
• Keeping all website Plug-ins up to date
• Website and Web server maintenance/design
• Website troubleshooting and improvement (load time, functionality, etc.)
• Blog maintenance and content production
• Short Script Programming
• Applying adequate writing skills for blog content
• Search engine optimization
• Content management
• Search engine marketing
• Social media functions
• E-mail marketing
• PPC
• Data analysis on all marketing campaigns to review progress

Education and Experience

• Bachelor degree in Marketing or Computer Science
• Minimum 2 year experience with a business to business background

A LED Lighting Sales Representative will participate as a Customer Service Representative by providing recommendations and solutions to consumer’s LED and DMX control needs regarding a wide range of project sizes. These services are provided through a mixture of interaction methods which may include phone, email, and face-to-face instances.

Key Components:

• Strong communicator, both verbal and written
• Technically Oriented (Knowledge of DMX controls is a PLUS)
• Proven track history of sales accomplishments
• Understanding of LED strip utilization (i.e. single color, RGB , 4 in 1, DMX)
• Understanding of LED strip lighting design and installations

Qualifications:

• Well spoken (English Mandatory, Spanish is a PLUS)
• Professional with excellent phone etiquette
• Ability to carry packages up to 50LBS
• Office competencies including Microsoft Office and related applications (QuickBooks is a PLUS)
• Ability to learn fast
• Eager and open to developing new skills
• Friendly persona who can work as part of a team with the ability to provide and receive feedback
• Bachelors/Associates in Electrical Engineering or equivalent work experience and training

Other Qualifications:

• Electrical background
• Understanding of Ohm’s Law
• Understanding of electrical components

Daily Activities Would Include: Normal Schedule: 9 – 6, M-F

• Provide customer service and technical support.
• Determine customer requirements to recommend specific products and solutions
• Attend “walk-in” customers. Run credit cards, make invoices, receive payments and produce estimates.
• Resolve customer inquiries
• Troubleshoot customer lighting application issues
• Exceed sales goals and quotas.
• Work closely with the sales team to upkeep sales procedures.

The Senior LED Sales Representative will plan and implement commercial and industrial penetration strategies in order to cultivate and capture new business opportunities within the lighting and emerging LED market. The ideal candidate will have extensive experience in the lighting market and work within cross-functional management and operations teams. The Senior Sales Representative will be responsible for all sales activity with regards to various territories.

Key Components:

• Strong communicator, both verbal and written
• Technically Oriented with knowledge of LED lighting and lighting controls (DMX controls is a PLUS)
• Ability to communicate with architects, lighting designers, engineers, contractors, AV integrators, and installers
• Understanding of lighting controls used for residential, hospitality, architectural, and production applications
• Proven track history of sales accomplishments

Duties:

• Demonstrate strategic thinking, problem-solving, and decision-making skills resulting in development of specific, measurable, and timely account planning activities
• Leverage extensive industry relationships to sell SIRS-E® LED lighting products into residential, commercial, industrial, production, and manufacturing vertical markets
• Develop competitive sales strategies by understanding competitive product offerings, leveraging product differentiation and endorsing value selling principles
• Communicate sales strategies to channel partners including agent, representatives, distributors, and inside sales.
• Cultivate end user relationships, develop effective value propositions, and negotiate to close complex contracts
• Represent and provide market exposure for products and services at industry events, conferences, and trade shows.

Qualifications:

• Preferably 5+ years in the LED Strip Lighting Industry
• Well spoken (English Mandatory, Spanish is a PLUS)
• Professional with excellent phone etiquette
• Ability to carry packages up to 50LBS
• Office competencies including Microsoft Office and related applications (QuickBooks is a PLUS)
• Ability to learn fast
• Eager and open to developing new skills
• Friendly persona who can work as part of a team with the ability to provide and receive feedback
• Bachelors/Associates in Electrical Engineering or equivalent work experience and training

Other Qualifications:

• Willingness and Ability to travel is a must
• Valid Driver’s License is a must
• Electrical background
• Understanding of electrical components
• Understanding of DMX software is a plus

Daily Activities Would Include: Normal Schedule: Flex Shifts, M-F

• Reach out to and develop new sales channels
• Communicate and acquire representation of our products in various territories
• Provide customer service and technical support
• Offer lighting design solutions for existing and future clients
• Determine customer requirements to recommend specific products and solutions
• Resolve customer inquiries
• Troubleshoot customer lighting application issues
• Exceed sales goals and quotas
• Work closely with the sales team to upkeep sales procedures

Information to Submit:

• Complete SIRS Electronics company application
• Resume (as attachment)
• Cover Letter (as attachment)
• Transcripts (as attachment)
• Any letters of recommendation (as attachment)

The Operations Manager will be responsible for planning and executing all functions of operations for the business based in McAllen, Texas.

Responsibilities: 

• Provide management, and leadership for all assigned operations personnel
• Plan and provide for adequate facilities, manpower, and equipment to meet the Royal business plan
• Represent manufacturing at all appropriate management functions
• Ensure performance measures are met – including shipping, receiving, quality, efficiency, delivery, P&L, marketing and sales
• Day to day management of essential HR Functions (staff, hiring, firing, disciplinary actions etc.)
• Works closely with other departments and CEO to ensure smooth overall management of the business
• Work with external partners, vendors and suppliers to ensure that the business can run smoothly and effectively

Qualifications:

• Must be willing to relocate to Houston, TX in the next 6-12 months
• 3+ years of management experience in smaller company (less than 50 employee) environment – required
  • Excellent communicator with internal staff
  • Decisive manager, willing to make tough decisions when needed
  • Hands on leader with a good blend of strategic and can handle day to day issues
  • Able to work collaboratively with other departments and owner of the business
  • Background selling in retails internet channels, such as eBay and Amazon a plus
• Proven record of successful sales experience
• Background in electronics, electrical design a plus
• Bachelor’s degree in Business Administration or related field preferred, but will consider other candidates who have commensurate work experience – required (MBA preferred)

Information to Submit:

• Complete SIRS Electronics company application
• Resume (as attachment)
• Cover Letter (as attachment)
• Transcripts (as attachment)
• Any letters of recommendation (as attachment)